Privacy Statement
Updated 04/08/2018
Please read this Privacy Policy carefully as you agree with this website and the various Soponext apps.
This Privacy Policy and any documents it references, we provide you with this website and the various Soponext apps. We are fully dedicated to protecting your privacy and we are treating your data. We appreciate the trust you place in us.
We may modify this Privacy Policy from time to time without notice. When we do, we will update the "Last Updated" date. It is therefore important that you regularly review this Privacy Policy to ensure you are updated as to any changes.
How do we collect Personal Data?
The Personal Data we collect is essential in helping us to provide an excellent overall experience for our customers.
On our website:
When you send us a message via our provided eMail address or via the contact section of this website we will store the name and the eMail address as well as your question in our system in order to answer your request. The basis of the collection of this data is due to your explicit consent (Art 6 1 a DSGVO).
With our applications:
When using the Soponext applications a usage profile is created, which is stored on our servers. This profile is used in order to protect our intellectual property, in order to prevent fraud and software piracy and to guarantee the security of our systems. (The basis for the collection of this data is Art 6 1 f DSGVO).
Thereby the following information may be collected:
- an ID that is bound to the device you are running the app on
- the date/time of last launching the app
- your IP address when last launching the app
- the version of the app that you are currently using
- info about your device: device type and generation, operating system version
Important: our apps never transmits your address book, chat contents, contact information or media attachments to us. Personal information and data are handled directly by
- WhatsApp Inc. (Sopochar for WhatsApp)
- Facebook Inc. (DesktopApp for Messenger)
- Google Inc. (SopoTube for YouTube)
- Netflix, Inc. (Cinema for Netflix)
When using our apps you agree to the terms and conditions as well as the privacy policies of
The merchant may store (Apple inc.) additional personal data as explained in their respective privacy policies. This is done in order to fulfil the purchase process and the merchant might share some of this information with us without your explicit consent solely for the purpose of licensing and support as allowed by Art 6 1 b DSGVO. If you choose to provide consent, the merchant might share your contact details with us to be used for marketing purposes (Art 6 1 a DSGVO).
How long will the personal data be stored?
We will retain your personal data only for as long as is necessary for the purpose set out in this Privacy Policy. We will retain and use your personal data to the extend necessary to comply with our legal obligations, resolve disputes, technical problems and enforce our legal agreements and policies.
How can you claim your rights regarding your personal data?
If you want to make use of your rights regarding your personal data, like data portability, data correction or your right to be forgotten, please eMail us at info@soponext.com or contact us through the appropriate section of the site.
For the protection of all our customers, we will take all reasonable steps to confirm your identity before providing you with details of any personal data we may hold about you and we will aim to respond to such requests within 30 days.
Cookie
There are number of cookies that are stored as soon as you visit our website. Some are from us and are necessary for certain functions of the website, and others are from third-party websites such as our sales partner Google Inc.
You can choose to delete our, or any website’s, cookies from your web browser at any time (for help on how to do this, go to www.aboutcookies.org). You can also set your web browser to not accept any cookies if you wish. You will still be able to view our web site, but some features of this website might not be available in this case.
If you have any questions about our Privacy Policy and how we handle your personal data, please don’t hesitate to contact us via
info@soponext.com